Capital Governorate Vacations & Trips from $229

Likes The room was nice and clean. The initial man at reception was incredibly nice and helpful (he wore a suit and glasses, I didn't get his name). The room service and cleaning staff were nice as well. It seemed convenient to a mall within walking distance. Dislikes The one lady I interacted with at reception was unfriendly and kept interrupting me while I asked her questions. I found her as unfriendly while I was checking out my room this morning. Another man at reception waited on me and he was as unfriendly as the lady. I wasn't that impressed with the room service menu. They didn't have some of the foods I ordered. It would have been nice to know there were two clubs in the hotel that allow smoking before I booked the room. I could smell the smoke in my room.

The overall experience was good as the furniture are new and the location is good.

Staff try very hard. Since the hotel opened recently some staff lack some experience. Guests must be aware that alcohol is not served in this hotel.

Good large hotel with many dining options inside and outside the hotel. Good staff and very helpful.